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  • 慢性病隨訪軟件系統所具備的特點

    摘要: 通過智能隨訪系統不僅可以了解患者對醫院醫療護理質量及醫院管理等方面的意見與建議,并借助系統的滿意度調查及匯*計分析、科研隨訪、健康
    Through the intelligent follow-up system, not only can patients' opinions and suggestions on the quality of hospital medical care and hospital management be understood, but also through the system's satisfaction survey and summary analysis, scientific research follow-up, and health education functions, the hospital can timely grasp relevant situations, make decisions, improve the level of pre hospital and post hospital services, empower the construction of smart hospitals, and enhance the hospital's competitiveness.
    Chronic disease follow-up software
    Diversified follow-up methods
    The system supports multiple methods such as WeChat, SMS, AI artificial intelligence, QR code, and phone, which can be combined for use. For example, a hospital has an average outpatient volume of 4000 to 5000, and 10 people are required for normal follow-up. An AI follow-up robot can make 800 calls, which is 4.5 times higher than manual follow-up. Based on the number of calls that have not been connected or completed, manual intervention is used for secondary follow-up, improving the completion rate of follow-up and improving work efficiency.
    Chronic disease follow-up software
    醫院客戶關系管理(CRM)不僅僅是簡單的電話患者,當今醫院客戶不再以價格或產品為基礎。相反,他們在與客戶服務互動后的感受會對未來的健康需求決策產生較大的影響。良好的互動可以保持客戶的滿意度和忠誠度,在醫院客戶體驗(CX)方面的競爭,醫院管理層擁有巨大的機會來利用有效的醫院客戶管理解決方案(Health CRM)來提高忠誠度,并提升滿意度及經濟**。
    Hospital customer relationship management (CRM) is not just about phone patients, and today's hospital customers are no longer based on price or product. On the contrary, their feelings after interacting with customer service will have a significant impact on future health demand decisions. Good interaction can maintain customer satisfaction and loyalty. In the competition of hospital customer experience (CX), hospital management has a huge opportunity to utilize effective hospital customer management solutions (Health CRM) to improve loyalty, satisfaction, and economy.
    Chronic disease follow-up software
    Building an intelligent specialized and patient screening system to achieve personalized follow-up
    Customize follow-up rules and set follow-up dates and cycles based on the specific characteristics of patients in each department. Select patients according to diseases, operations and drugs, and design specialized forms according to disease types and surgical methods, for example: ① Follow up of chronic disease patients, including follow-up, follow-up of diabetes, routine follow-up, follow-up of patients with nephrotic syndrome, follow-up of pulmonary nodules, etc.
    This article is supported by the chronic disease follow-up management system. For more detailed and exciting content, please click on our website http://www.dgyhzykj88.com We will wholeheartedly provide you with satisfactory service.
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